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Billing help

Trials, renewals, and refunds.

Alonia Culture Media Ltd · Nicosia, Cyprus · Effective 15 February 2026

This page explains how billing works at Lumio. For anything not covered here, email [email protected].

Free trial

Your membership begins with a 7-day free trial with full member access to all thirty daily picks and the archive. You are not charged during the trial.

Renewal & pricing

After the trial, membership renews automatically until you cancel:

We always show the exact renewal amount and billing cycle before you start. Taxes may apply depending on your location and are shown at checkout.

Cancelling

Cancel any time before your trial ends to avoid being charged. There are no long-term contracts and no cancellation fee. Cancellation takes effect at the end of the current paid period.

Refunds

7-day money-back guarantee on your first paid charge. If you're charged for your first paid period and change your mind, email [email protected] within 7 days of that charge and we'll refund it. Full details on the Refund page.

Payment security

Once checkout is connected, payments are processed over an encrypted SSL connection through our payment provider. We never store full card numbers on our own servers.

Checkout opens after subscription setup is connected. Until then, subscribe and sign-in actions show a neutral notice rather than taking a payment.